Fishing Adventures by Luca Nardin" and "GUIDED FISHING": General Terms and Conditions (GTC's)
We would like to thank you for your trust and interest. The following General Terms and Conditions (GTC’s) apply to all services of "Fishing Adventures by Luca Nardin". We ask you to read the GTC’s exactly. Here the contractual conditions between the "Fishing Adventures by Luca Nardin" and you ("the customer") are regulated.
1. Conclusion of contract
With the personal, written (also by e-mail), electronic (online) or telephone (oral) booking, a contract is concluded between the customer and "Fishing Adventures by Luca Nardin" ("Fishing Adventures by Luca Nardin"). This Agreement shall be governed by these Terms and Conditions. At the latest with payment of the invoice (also down payment), the customer accepts receipt and contents of the Terms and Conditions. The customer is responsible for providing the "Fishing Adventures by Luca Nardin" with the correct personal data (name and date of birth as stated in the passport). It is also the customer's responsibility to check the completeness and accuracy of all information upon receipt of the invoice/confirmation. Any discrepancies must be reported immediately to "Fishing Adventures by Luca Nardin".
2. Terms of payment and prices
2.1 Terms of payment
The terms of payment as stated on the invoice/confirmation shall apply. Down payment upon receipt of invoice/confirmation, as stated on the invoice/confirmation. Final payment, unless otherwise stated on the invoice/confirmation, no later than 30 days before departure.
2.2 Price information
All prices quoted on the website are net prices in EURO.
2.3 Price changes
In the following cases "Fishing Adventures by Luca Nardin" reserves the right to make a price adjustment:
- New or increased government charges or fees (e.g. VAT, airport taxes, fuel, visitor's tax, etc.)
- Obvious printing and publication errors
- Price changes by transport companies and/or other service providers
If the price increase is more than 10% of the original agreed travel price, you have the right to withdraw from the contract within 5 days of receipt of this notification.
3. Validity of booked services
The booked services are only valid on the dates stated on the invoice/confirmation.
4. Cancellation conditions
Cancellation costs vary depending on the service booked.
4.1 Cancellation of guiding services incl. accommodation by the customer
In case of cancellation, the deposit is forfeited. This will not be refunded. If possible, "Fishing Adventures by Luca Nardin" will suggest an alternative date for your trip.
4.2 Cancellation of group trips
In the event of cancellations of group trips, the person cancelling the trip shall be liable for any additional costs incurred by the remaining participants.
4.3 Cancellation by the Tour Operator
"Fishing Adventures by Luca Nardin" reserves the right to cancel its own service without stating the reasons, or if the trip cannot be carried out for compelling reasons (e.g. force majeure, war, unrest, strikes, etc.). In such cases, the amount paid will be refunded in full. There is no further claim for damages. "Fishing Adventures by Luca Nardin" tries to offer you an equivalent replacement program. If circumstances of force majeure (riots, strikes, natural disasters, official orders, pandemics, epidemics, or similar events) make it impossible for the organizer to carry out the trip as agreed, the customer cannot claim a refund.
4.4 Other Cancellation Conditions
If no other cancellation costs (see 4.1 to 4.4) have been agreed, the following cancellation costs shall be incurred:
- Up to 60 days before departure: 50%.
- 59 days to 30 days before departure: 90%.
- 29 days before departure and less: 100%.
5. Travel insurance
The conclusion of a travel insurance (cancellation cost insurance, travel protection insurance) is strongly recommended. If the customer waives an insurance policy, he confirms that he has sufficient private insurance coverage. The customer shall ensure that he is adequately insured for accidents and illnesses abroad. Important: "Fishing Adventures by Luca Nardin" recommends that customers inform themselves about existing travel insurance before departure.
6. Early return/abort of travel
If the customer interrupts his trip or changes the defined services during the trip, there is no right to a refund. In the event of travel being interrupted or the travel services being changed, the (additional) costs shall be borne by the customer.
7. Delivery of the licenses (Vispas)
If this service is booked, "Fishing Adventures by Luca Nardin" procures the necessary fishing licenses. These will be handed over to the customer upon arrival at the destination. In the event that the customer has not booked this service, he must personally ensure that he is in possession of valid fishing licenses. "Fishing Adventures by Luca Nardin" assumes no liability for missing fishing licenses.
8.1 Complaint on site and demand remedy
If the customer should have cause for complaints during the journey, then these must be announced compellingly and immediately. In most cases, this already enables a remedy on the spot.
8.2 Weather and catch guarantee
Fishing is a sport that takes place in nature and depends on the weather. "Fishing Adventures by Luca Nardin" puts customer safety first. Therefore it can happen that due to strong winds, fog or ice it is not possible to go out on the lakes. In such cases "Fishing Adventures by Luca Nardin" searches for possible alternatives, but cannot give any performance guarantee. Fishing is a natural sport and catching fish is a sporting challenge. The guiding services offered by "Fishing Adventures by Luca Nardin" do not constitute a catch guarantee. The customer cannot claim any reduction of the price.
Liability is limited to the price for the service affected by the damage. This limitation does not apply to personal injury and not to intent or gross negligence. Claims must be submitted in writing to "Fishing Adventures by Luca Nardin" no later than 4 weeks after the end of the trip; otherwise the claim will be forfeited. All claims for damages expire within 1 year after the end of the trip.
9.1 Exclusions of liability
"Fishing Adventures by Luca Nardin" shall not be liable if the non-performance or improper performance of the contract is due to:
- Failures on the part of the customer
- Unforeseeable or unavoidable failures of a third party who is not involved in the provision of the contractually agreed services
- Force majeure or an event which "Fishing Adventures by Luca Nardin" or a service provider could not foresee or avert despite all due care.
- The consequences of product, work and material defects caused during the trip.
- Changes in the itinerary due to strikes, unrest, weather conditions, official measures, delays by third parties, etc.
10. Applicable law and place of jurisdiction
The contractual relationship between the customer and "Fishing Adventures by Luca Nardin" shall be governed exclusively by Swiss law. The place of jurisdiction is Solothurn, Switzerland
Horriwil, November 2018